South Africa’s Department of Justice and Constitutional Development has successfully addressed long-standing issues within the Magistrates’ Courts, as per a recent report by the University of Cape Town’s Democratic Governance and Rights Unit (DGRU). The report, titled Isidima – Magistrates’ Court Users Survey Report 2023, sheds light on the experiences of everyday South Africans within the court system.
The survey, encompassing 933 court users across rural and urban districts, indicates a positive shift in perceptions. Court users no longer feel discriminated against based on race, gender, or ethnicity and believe they are treated fairly. However, the report also highlights persistent challenges, such as delays, safety concerns, and instances of harassment and corruption.
Co-researcher Zikhona Ndlebe emphasized the significance of focusing on the lower courts, considering their impact on the lives of ordinary citizens. She stressed the need for improvement to benefit both judicial officers and court users, especially the most vulnerable members of society.
While the report acknowledges the progress made, it calls for action to address the remaining issues. Ndlebe outlined recommendations, including the introduction of an online court system, continuous training for magistrates, and the implementation of a comprehensive sexual harassment policy.
In essence, the report signifies a step in the right direction for South Africa’s Magistrates’ Courts, with the potential to enhance access to justice for all citizens.
