Guaranty Trust Bank confirms attempted website domain compromise, assures customers of data safety
Nigeria’s Guaranty Trust Bank Plc has confirmed that hackers attempted to compromise its website domain, although the incident was unsuccessful and did not compromise customer data. The bank’s management revealed this in a statement issued to the media on Thursday in Lagos.
According to the statement, the hacking attempt occurred on Wednesday, shortly after the bank renewed its domain name. As a result, the website experienced a temporary disruption, leaving customers unable to access online services. The bank’s statement sought to allay concerns that customer data was compromised, citing the fact that the financial institution does not store customer information on its website.
The bank has assured its customers and stakeholders that while there was an isolated incident of an attempted domain compromise, the website was not cloned and that customer data was not compromised. The statement emphasized that the bank’s information security experts are working around the clock to restore the domain settings and have assured customers that their data remains safe.
“We urge all our customers to please disregard the claims in these media reports and assure you of our unwavering commitment to safeguarding customer data,” the statement read.
Guaranty Trust Bank’s commitment to customer data protection is evident in its robust security measures and the fact that it does not store customer information on its website. The incident, although unsuccessful, serves as a reminder of the importance of cybersecurity and the efforts required to prevent such attempts in the future.
As the bank continues to work to rectify the situation, it is reassuring to know that their commitment to customer data protection remains steadfast.
