The Corporate Affairs Commission (CAC) in Nigeria is set to introduce an artificial‑intelligence (AI) agent to clear a backlog of 7,000 company‑registration applications. The move, announced by Registrar‑General and CEO Hussaini Ishaq Magaji at a stakeholders’ forum in Kano, aims to reduce service delays and improve the overall registration process.
The new AI‑powered portal will replace the existing Company Registration Portal (CRP), allowing the AI agent to handle requests across compliance, registry and customer‑service functions with greater speed and accuracy. A key feature is instant name approval: if a preferred name is unavailable, the system will suggest alternatives. The name‑reservation process has been simplified to be as straightforward as opening an email account, with real‑time suggestions and approvals.
Although the transition to the AI‑driven portal has faced challenges—customers have experienced delays in approvals, especially for services not covered in the initial deployment phase—the CAC is working to resolve these issues. The high volume of applications has contributed to the delays, but the commission launched the AI portal in June to transform Nigeria’s business environment by simplifying registration and accelerating approvals.
To further boost efficiency, the CAC plans to use AI to manage the large volume of daily inquiries, which exceed 3,000 emails per day. The AI tool being developed can read and comprehend each email within a minute, detect duplicate requests and route messages to the appropriate departments for faster resolution.
The Registrar‑General has reassured stakeholders that the commission is actively stabilising the new AI portal and improving customer satisfaction. With problems identified and solutions underway, the CAC is committed to enhancing its services and providing a more efficient experience for its customers, a development expected to positively impact Nigeria’s business environment by making company registration and operation easier.
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