The Nigerian Electricity Regulatory Commission (NERC) has reported a rise in the total number of active electricity customers nationwide. As of August 2025, active customers increased to 11.96 million, up from 11.89 million in July. This data appears in the Commission’s latest Metering Factsheet for July and August 2025, which was released on social media. The updated figures cover all 11 electricity distribution companies (DisCos) in the country.
Of the total active customers, 6.58 million were metered, giving a metering rate of 55.01 %. This is a slight improvement over July’s rate of 54.71 %. In August, 70,888 customers were newly metered, compared with 76,783 in July. The gains are attributed to ongoing reforms and investments in customer management by DisCos, aimed at enhancing billing transparency and consumer trust. The top‑performing DisCos in metering coverage are Eko (84.25 %), Ikeja (84.83 %) and Abuja (73.92 %).
Previously, NERC penalised eight DisCos for failing to meet monthly energy caps on estimated billing for unmetered customers. The penalties totalled over ₦628 million and included directives to provide credit adjustments to affected customers.
In related developments, DisCos installed 225,631 meters in the second quarter of 2025, a 20.55 % increase from the first quarter. Most of these meters—147,823 units—were deployed under the Meter Asset Provider (MAP) framework. The rise in metering rates and the installation of new meters represent significant steps toward improving efficiency and transparency in the Nigerian electricity supply industry.
As the sector continues to evolve, metering rates are expected to remain a key focus for regulators and stakeholders. Ongoing efforts to enhance metering and customer management position the Nigerian electricity sector for further growth and development.
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