The Nigeria Customs Service (NCS) has introduced an automated system for clearing overtime cargoes at the Onne ports, aimed at decongesting the facilities and enhancing operational efficiency. The new digital platform allows stakeholders to submit and track applications remotely, reducing manual intervention and the potential for corruption. This initiative is part of the Comptroller-General’s broader vision to modernize customs operations and maintain integrity across all areas of import and export management.
The automated system is designed to accelerate the evacuation of long-stalled consignments, freeing up space for fresh imports and improving overall port efficiency. By enabling stakeholders to track and receive approvals online without unnecessary physical contact, the system provides full transparency and accountability. The NCS has emphasized that the digital platform aligns with the Comptroller-General’s goal to automate the entire customs process, which has been a key focus area for the service.
According to Comptroller in charge of Special Duties Headquarters, Hadiel Hadison, the Comptroller-General has been keen on automating customs processes and procedures. Hadison noted that the overtime and auction processes have been largely manual, while other parts of customs operations have been automated. The introduction of the automated system is expected to drive integrity and transparency, particularly regarding import operations.
The new Customs Act 2023 has reduced the period for importers to clear goods before they become overtime cargo from 90 days to 30 days. Recognizing the transition challenges, the Comptroller-General has extended additional months for importers to clear their consignments. The automated system is expected to enhance the integrity of the service, allowing importers to continue with their business assignments and reducing dwelling time.
Customs Area Controller PH Area II Command Onne, Aliyu Alkali, described the initiative as a turning point for customs operations. The automated overtime cargo clearance and e-clearance system demonstrate that customs can be both a facilitator of trade and a guarantor of integrity. The system provides full transparency, allowing stakeholders to track and receive approvals online without unnecessary physical contact.
The reform is backed by the Nigeria Customs Service Act 2023, which provides the legal framework for electronic processing, timelines for overtime cargo, and approved disposal methods. The Act empowers the service to handle overtime consignments after 120 days, including provisions for condemnation, auctions, or other disposal methods. The NCS has emphasized the importance of stakeholders embracing this change, as it allows them to manage consignments remotely from their offices or via mobile phones.
The introduction of the automated system is a significant step towards decongesting the Onne ports and enhancing operational efficiency. By providing a digital platform for stakeholders to submit and track applications remotely, the NCS is poised to improve transparency, accountability, and integrity in customs operations. As the service continues to modernize its operations, it is likely that similar initiatives will be implemented in other areas, further enhancing the efficiency and effectiveness of customs operations in Nigeria.