The Federal Competition and Consumer Protection Commission (FCCPC) has lifted the seal on the headquarters of Ikeja Electric Plc after the company pledged to follow a remedial process. The seal had been imposed on December 11, 2025, because Ikeja Electric failed to comply with a directive from the Nigerian Electricity Regulatory Commission (NERC) to split a Maximum Demand account into 20 separate accounts for a customer who had been without power for more than two and a half years.
According to FCCPC Director of Corporate Affairs Ondaje Ijagwu, Ikeja Electric has committed to resolving all consumer complaints referred to the commission within the agreed timelines. This commitment is binding; any breach will trigger renewed and escalated enforcement action under the Federal Competition and Consumer Protection Act.
FCCPC Executive Vice‑Chairman and Chief Executive Officer Tunji Bello highlighted the commission’s role in ensuring fair treatment of consumers and compliance by service providers with lawful decisions and directives. He explained that the intervention was necessary to enforce the provisions of the Federal Competition and Consumer Protection Act (2018). Bello added that the commission’s regulatory approach is balanced—intervening decisively when consumer harm persists and stepping back when enforceable compliance is achieved.
The lifting of the seal signals the FCCPC’s dedication to protecting consumers and upholding regulatory accountability. Ikeja Electric is now expected to address outstanding consumer complaints and adhere to all regulatory requirements. The commission’s enforcement of consumer protection laws is essential for fostering a fair and competitive market in Nigeria, reminding service providers of their obligations and the consequences of non‑compliance. As the FCCPC continues to monitor the situation, consumers can anticipate improved services and greater accountability from providers.
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