Kenya Power’s Customer Base Surges to 9.21 Million, Fueled by Regional Growth

Kenya Power, the nation’s leading utility firm, proudly reports a 3.3% expansion of its customer base, reaching a remarkable 9.21 million in the fiscal year ending in June. This growth is attributed to significant contributions from key regions such as Nairobi, Coast, West Kenya, South Nyanza, Mt. Kenya, and North Eastern. However, despite this impressive overall growth, the company experienced a reduction of 11,844 customers in the Central and North Rift Valley regions.

Notably, the North Rift saw a loss of 7,069 customers, while the Central Rift registered a decline of 4,775 customers. These statistics shed light on the complex dynamics within Kenya’s diverse regional landscape.

Earlier this year, Kenya Power implemented tariff adjustments, resulting in increased energy costs for domestic consumers, with a hike ranging between 13% and 20%. Under the revised structure, consumers within the lower consumption bands, utilizing below 30 kilowatt-hours (kWh) per month, were subject to a raised tariff of Sh20.5 per unit, marking a 13% surge from the previous Sh18.14.

The fluctuation in customer numbers and the subsequent fiscal decisions reflect the intricate intersection of economic, regional, and consumer factors that continually impact the operations and financial performance of Kenya Power.