Blocking your Ecobank account and ATM card is a crucial step to safeguard your finances from unauthorized access. Whether you suspect your card is lost or stolen, taking immediate action is essential. Here’s a step-by-step guide on how to block your Ecobank card effectively:

Step 1: Immediate measures
Assess the situation: Determine if your card is misplaced or stolen. If in doubt, block the card immediately.
Gather necessary information: Have your account details ready for verification.

Step 2: Use the Ecobank mobile app
Log in to the app: Access the app on your smartphone and navigate to card management options.
Select block card option: Choose ‘Block Card’ and follow the prompts to confirm.

Step 3: Contact customer service
Call customer support: Dial the Ecobank hotline and follow the prompts to block your card.
Request to block card: Clearly state your need to block the card and verify your identity.

Step 4: Visit an Ecobank branch
Find a nearby branch: Locate the nearest branch and visit during working hours.
Talk to a bank officer: Request the blocking of your card and fill out any required forms.

Step 5: Confirm the block
Receive confirmation: Ensure you receive written or electronic confirmation of the block.

Additional precautions
Monitor your account: Keep an eye on your account statements for any unauthorized transactions.
Order a new card: Request a replacement if needed and update automated payments.

By following these steps, you can effectively block your Ecobank ATM card and account to protect your financial security. Remember to act swiftly and monitor your accounts regularly for peace of mind.