The University of Abuja Teaching Hospital (UATH) has officially domesticated the Patients’ Bill of Rights (PBoR) to enhance clinical satisfaction. At the commissioning ceremony in Gwagwalada, Chief Medical Director Prof. Bissallah Ekele, represented by Director of Clinical Services Dr. Bob Ukonu, emphasized the hospital’s commitment to meeting patients’ needs. He affirmed that staff ensure every patient receives the utmost care and respect and that the bill has been integrated at four points within the facility to guarantee full implementation.
Prof. Ekele highlighted the hospital’s dedication to patient welfare, stating, “What a patient means to us as a hospital is so much, and we have been making frantic efforts to ensure they are not only treated here but also provided with everything needed for their comfort during treatment.” He reviewed the twelve items in the Patients’ Bill of Rights and confidently declared that each has been properly domesticated, with no aspect left unattended.
The hospital is undergoing a transformation to improve health outcomes, expanding from a 350‑bed to a 550‑bed facility thanks to government intervention. “Managing a larger number of patients brings new challenges, but we have put measures in place to ensure that patients leave not only healthy but also satisfied with the care they received,” Ekele added.
Executive Vice Chairman of the Federal Competition and Consumer Protection Commission, Babatunde Irukera, praised UATH’s management for both implementing and domesticating the PBoR. He noted that this step will significantly improve the quality of health‑care delivery in the country. The Patients’ Bill of Rights includes provisions such as access to comprehensive treatment information, patient cards and provider qualifications, full disclosure of treatment costs, confidentiality of medical records, and respect and dignity from care providers.
Comments are closed for this story.