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FCCPC seals Ikeja Electric over consumer rights violation

The Federal Competition and Consumer Protection Commission (FCCPC) has taken enforcement action against Ikeja Electric by sealing its facilities, citing […]

FCCPC Seals Ikeja Electric For Violating Consumer Rights

The Federal Competition and Consumer Protection Commission (FCCPC) has taken enforcement action against Ikeja Electric by sealing its facilities, citing violations of consumer rights. According to FCCPC Director of Surveillance and Investigation Bola Adeyinka, the move is consistent with the Federal Competition and Consumer Protection Act (FCCPA) 2018. The commission decided to seal the facility after repeated engagements and opportunities for voluntary compliance were ignored by the company.

The seal will remain in place until Ikeja Electric fully complies with directives issued by both the Nigerian Electricity Regulatory Commission (NERC) and the FCCPC, and provides written evidence of such compliance. The dispute originates from a binding NERC decision that required Ikeja Electric to unbundle a Maximum Demand account into twenty non‑Maximum Demand accounts—recognising each of the nineteen residential units and a service point owned by a complainant as separate customers, and providing the necessary metering and connection. Ikeja Electric failed to implement this decision, leaving the complainant without electricity for more than two and a half years despite paying all charges and meeting every obligation.

The FCCPC engaged Ikeja Electric several times, first notifying it of the outstanding NERC decision and then issuing a directive in April 2025 outlining the steps required for compliance. A Compliance Notice was sent on 2 October 2025, demanding full compliance within seven business days, yet the company still did not comply. The commission’s action underscores its commitment to protecting consumer rights and ensuring that companies adhere to regulatory directives.

Ikeja Electric has not commented on the matter. The sealing of its facilities marks a significant development in the ongoing effort to regulate the electricity sector and protect consumers from unfair practices. The FCCPC’s enforcement action serves as a reminder to companies to prioritize consumer rights and comply with regulatory requirements to avoid similar measures.

Ifunanya

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