The Federal Competition and Consumer Protection Commission (FCCPC) has lifted the seal on the headquarters of Ikeja Electric Plc, a Nigerian electricity distribution company, after the firm committed to complying with a remedial process. The commission had sealed the headquarters on December 11, 2025, due to the company’s failure to comply with a directive from the Nigerian Electricity Regulatory Commission (NERC) to unbundle a Maximum Demand account into 20 individual accounts for a customer who had been without power for over two and a half years.

According to a statement by the FCCPC’s Director of Corporate Affairs, Ondaje Ijagwu, Ikeja Electric has undertaken to resolve all consumer complaints referred to it by the commission within agreed timelines. The company’s commitment to compliance is binding, and any breach would lead to renewed and escalated enforcement action under the Federal Competition and Consumer Protection Act.

The FCCPC’s Executive Vice Chairman and Chief Executive Officer, Tunji Bello, emphasized the commission’s role in ensuring that consumers are treated fairly and that service providers comply with lawful decisions and directives. He noted that the commission’s intervention was necessary to enforce the provisions of the Federal Competition and Consumer Protection Act (2018). Bello added that the commission’s approach to regulation is balanced, intervening decisively where consumer harm persists and de-escalating where enforceable compliance is secured.

The outcome of the FCCPC’s intervention reflects the commission’s commitment to protecting consumers and upholding regulatory accountability. The commission’s actions demonstrate its resolve to ensure that service providers comply with regulatory directives and treat consumers fairly. With the seal lifted, Ikeja Electric is expected to work towards resolving outstanding consumer complaints and complying with regulatory requirements.

The FCCPC’s efforts to enforce consumer protection laws and regulations are crucial in promoting a fair and competitive market in Nigeria. The commission’s actions serve as a reminder to service providers of their obligations to consumers and the consequences of non-compliance. As the commission continues to monitor the situation, consumers can expect improved services and greater accountability from service providers.