A significant improvement in healthcare service delivery has been observed in Ogun State, Nigeria, following the implementation of the Community-Led Monitoring (CLM) initiative by the Civil Society for Malaria Control, Immunization, and Nutrition (ACOMIN). According to Akintayo Akinpelu, ACOMIN State Secretary, there has been a noticeable positive change in the attitudes of health workers towards patients, resulting in more competent and effective healthcare services.
This development was revealed at a media meeting organized by Health Matters Incorporated (HMI) on the Global Fund Malaria Community-Led Monitoring project implemented by ACOMIN. Akinpelu attributed the improvement to the CLM initiative, which has empowered citizens to participate in identifying service delivery gaps, advocating for solutions, and holding duty-bearers accountable. This has contributed to improving community health systems and outcomes.
The initiative has also led to improved communication between facility staff and clients regarding charges related to the management of AIDS, Tuberculosis, and Malaria (ATM), resulting in greater transparency, fewer misunderstandings, and higher client satisfaction. Community leaders are now actively supporting and enhancing inclusive ATM care services provided at facilities, with members of various communities donating materials to help reduce challenges that negatively affect facility operations.
The state has also seen improvements in facility infrastructure, with the clearing of overgrown bushes and the construction of a perimeter fence to strengthen the security system. Akinpelu noted that these developments demonstrate strong communal ownership and partnership.
Meanwhile, Mrs. Aboluwarin Elizabeth, the state focal person for community engagement strategic initiatives, has called on the government to provide sign language interpreters and translators in healthcare facilities to promote inclusive access to ATM services. This, she explained, would enable people with hearing impairments to access these services, particularly in facilities located in areas with a high number of non-indigenes.
The improvements in healthcare service delivery in Ogun State are a significant step towards achieving better health outcomes for its citizens. The CLM initiative has demonstrated the importance of community participation and engagement in healthcare service delivery, and its success can serve as a model for other regions. As the state continues to work towards improving its healthcare systems, the provision of inclusive services, such as sign language interpreters, will be crucial in ensuring that all citizens have access to quality healthcare.